About Us

Publishing Services was founded in March 2019. If you used our services back then, you might remember us as a one-woman copywriting service called Best Selling Book Descriptions, but like all great ideas, we grew!

In 2020, Sarah Eberstadt took over the company, leading a rebranding to become Publishing Life Services. With the new direction, our team expanded, and our service offerings grew. By 2022, we were ready for another transformation into the Publishing Services you see today.

The vision for Publishing Services was born out of the growing need for a one-stop solution that could offer high-quality support to self-publishers. As the self-publishing industry expanded, it became clear that authors needed more than just great writing; they needed a comprehensive service to handle everything from book descriptions to editing, formatting, and cover design. With this in mind, Publishing Services was built to provide self-publishers with all the tools they need to create high-quality, successful books—all in one place.

As positive reviews rolled in and demand surged, Publishing Services expanded to meet the growing needs of self-publishers. Our team quickly grew to include a talented group of writers, editors, formatters, and designers, all dedicated to delivering high-quality services. At the heart of this expansion is our formidable all-female management team, who lead with vision and expertise, ensuring that every project is handled with precision and care.

With Sarah at the helm, the Publishing Services management team leads a company that customers come back to time and time again.

Meet the Management Team:

Tea is the operational heartbeat of Publishing Services. As our Chief Operating Officer, she oversees the entire company, continually enhancing our operational efficiency. She also leads our ghostwriting department, ensuring the delivery of high-quality content, and is always ready to assist across various departments, demonstrating her versatile leadership abilities.

Stephanie is the Vice President; she ensures the high standards of PS are met across our entire service range, driving excellence throughout the team. She is actively involved in developing and overseeing new packages and enhancing our offerings. Additionally, Stephanie now leads our hiring department, ensuring we attract and retain top talent to support our growth and maintain our commitment to quality.

Kim is the Team Coordinator; she is integral to our team dynamics, managing order assignments and ensuring precision in workflow execution. She actively cultivates a vibrant company culture, celebrating team milestones, organizing virtual events, and fostering a supportive environment. Additionally, Kim lends her expertise to the formatting department, enhancing our service quality and team cohesion.

Michelle is the Chief Editor of our Editing & Formatting departments, ensuring each piece of content meets our impeccable standards. She now also plays a critical role in the hiring process, reviewing trial submissions to assess potential new hires. Her keen eye for detail ensures we maintain excellence not only in our outputs but also in our team composition.

Fiona is our go-to expert for customer support and IT solutions. Her dual role involves providing outstanding assistance to ensure customer satisfaction and driving technological advancements. Fiona spearheads our IT operations, integrating innovative solutions to enhance our company's efficiency and service quality.

Customer Service That Shines
Behind the scenes of Publishing Services is a customer support team that truly goes above and beyond. At the core of this team are Karla and Pauline, who are often the first friendly voices our customers encounter.
While all of our managers regularly respond to client emails, Karla and Pauline handle the majority of our customer communication—especially for formatting, cover design, and A+ content. Their names frequently pop up in glowing 5-star reviews, and for good reason—they consistently deliver outstanding support and are always ready to take on new challenges.
We’re proud to recognize them as vital members of our team and appreciate everything they do to keep our operations running smoothly.

It’s little wonder that Publishing Services has been able to dominate the self-publishing world.

You can be sure we’re always at the forefront of changes in the industry. Our mission is to make publishing as easy, stress-free, and profitable as we can for all our customers, and our reviews tell us we’re on track.

We can’t wait to see what the future holds next… and we know it will be exciting!